Customer Story
Fafamie
Solution designed with Selltro
From one-time buyers to loyal members.
OrderingMembershipRewardsWalletCustomer Engagement
Commerce / Loyalty
Read the story ↓
The Challenge
Fafamie needed more than an ordering experience. The bigger opportunity was to build a customer ecosystem around repeat purchases, membership and rewards.
The Setup
How Selltro fitsinto the operation.
OrderingCustomer recordMembershipRewardsEngagement
Order
Customer
Membership
Reward
Next Order
What Changed
What changedafter Selltro.
Before
Each order ended the relationship.
After
Each order builds membership, rewards and the next order.
The business can structure customer retention around the same commerce journey.
Products used by Fafamie