Turn customer datainto repeat sales.
Know your customers, reach them through WhatsApp, automate follow-ups and use AI to turn more conversations into revenue.
7-day free trial · WhatsApp Official · Malaysian support
Selltro CRM·DashboardTotal Customers
2,418
Contacted
342
Replied
96
Converted
38
Conversion Funnel
Messages by Category
Our CRM is powered 100% by the WhatsApp Official API
You already paid to acquirethese customers.
Most businesses keep spending on new customers while thousands of previous buyers sit untouched inside spreadsheets, ecommerce platforms and old customer lists.
Most businesses
With Selltro
Stop buying the same customer twice.
From customer datato the next sale.
Connect
Connect WhatsApp Official and bring customer data into Selltro.
Understand
See customer activity, orders, spend and lifecycle information.
Segment
Organise customers using labels, lifecycle and customer segments.
Engage
Start conversations or launch WhatsApp campaigns.
Automate
Run notifications, follow-ups and customer sequences.
Convert
Track replies and conversions.
Repeat
Bring customers back again.
Your customer database shouldknow more than a phone number.
Bring customer records, orders and conversations together so your team can understand who each customer actually is.
Selltro CRM·CustomersTotal Customers
2,418
New Customers
24
Active Customers
812
Total Spend
RM214,600
Average Order Value
RM148
| Customer | Labels | Orders | Total Spent | Last Contacted | Lifecycle |
|---|---|---|---|---|---|
| Nadia K. | Repeat Customer · VIP | 8 | RM1,420 | 12 days ago | Active |
| Sarah L. | Repeat Customer | 12 | RM1,266 | 14 days ago | Active |
| Farhan M. | High Value | 9 | RM2,340 | 3 days ago | Active |
| Ainaa S. | New | 1 | RM120 | — | New |
Repeat Customer · VIP
8 orders · RM1,420 · Last contacted 12 days ago
Repeat Customer
12 orders · RM1,266 · Last contacted 14 days ago
High Value
9 orders · RM2,340 · Last contacted 3 days ago
New
1 orders · RM120 · Last contacted —
Every customer becomes a usable business record, not another row inside a spreadsheet.
Not every customer should receivethe same message.
Group customers based on the information already inside your CRM.
Filter by
Repeat customers
Purchased 2+ times
High value
Total spend above RM1,000
Going quiet
No order in 60+ days
"Want AI to analyse your existing customer database?"
A separate Selltro experience scans your database and highlights customer groups that may deserve attention first.
Analyse My DatabaseSelltro AI CRM
Don't know where to start?
Let AI find the opportunities.
Upload your customer database and see which customer groups may deserve your attention first — patterns, segments and suggested next actions.
Run WhatsAppproperly.
Connect your official WhatsApp Business number to Selltro CRM and manage customer engagement from one platform.
Selltro CRM·ConnectConnected Number
+60 12-345 6789
Business Account
WhatsApp Official
Messaging Limit
1,000 recipients / day
Quality
High
Number Status
Connected
Connection Status
Active
Staff Assignment
2 staff members
Illustrative example.
One official business number.
Connected directly to your CRM.
Connect WhatsApp Official once — conversations, templates and campaigns all run from the same place.
Every customer conversation.One inbox.
Give your team customer context while they are having the conversation.
Selltro CRM·Live ChatNadia K.
10:42 AMHi, is the collagen still available?
Sarah L.
9:15 AMYes please, order again 🙌
Farhan M.
YesterdayCan I change my delivery date?
Ainaa S.
YesterdayThanks for the fast delivery!
Nadia K.
24-hour window openCustomer
Nadia K.
Orders 8
Total Spend RM1,420
Lifecycle Active
Conversation on the left. Customer context on the right.
Know who you're talking tobefore you reply.
Customer history gives your team more context than a phone number alone.
Customer
Orders · Spend · Lifecycle · Labels · Previous interaction
Conversation
Reply with the full picture in view
Better follow-up
Context your team can act on
Build once.Use again.
Create and manage reusable WhatsApp Official message templates directly from Selltro.
Selltro CRM·Templatesramadan_promo
Marketing
order_confirmation
Utility
welcome_voucher
Marketing
post_delivery_followup
Utility
otp_login
Authentication
Illustrative examples. Meta approves templates — Selltro submits them for you.
Reach thousandswithout losing control.
Launch WhatsApp campaigns to selected customer audiences and see what happened after the send.
Selltro CRM·Broadcast| Campaign | Status | Recipients | Sent | Read |
|---|---|---|---|---|
Ramadan Repeat Offer ramadan_promo | Completed | 1,240 | 1,231 | 640 |
VIP Early Access welcome_voucher | Scheduled | 214 | — | — |
1,240 recipients · 1,231 sent · 640 read
214 recipients · — sent · — read
Illustrative examples.
Campaigns start with a segment
Sending messages is not the goal.Getting customers back is.
Understand what happens after customers are contacted instead of measuring campaigns only by how many messages were sent.
Customers
2,418
Everyone in your database
Contacted
342
Reached through chat or campaign
Replied
96
Opened a conversation
Converted
38
Came back and bought again
Illustrative funnel.
Follow-up shouldn't dependon someone remembering.
Selltro CRM·SequencesOrder Notifications
Keep customers informed through order events.
Post-Delivery Follow-up
Continue the relationship after fulfilment.
Sequences
Create customer messaging workflows around events and schedules.
From a new order to a post-delivery check-in, each step runs on a schedule your team sets — with logs and analytics showing what happened.
The relationship shouldn't endat delivery.
Use customer events to continue the conversation after the first sale.
A repeat order feeds the same loop again.
The order lifecycle is the bridge between Selltro Hub and Selltro CRM — every fulfilment event becomes a moment to re-engage the customer.
Give your businessan AI sales assistant.
Train an AI agent around your business, products, sales strategy and knowledge so it can support customer conversations.
Selltro CRM·AI AgentConfiguration
Your business
Business profile · Products · Knowledge · Sales strategy · Promotions
AI sales agent
Supports customer conversations
Customer conversation
Replies, answers and assists
Human handover when needed
Your team stays in control
Teach it your business.Not another generic chatbot.
AI when it helps.Human when it matters.
Design customer conversations with human handover as part of the AI agent configuration — your team can step in where the conversation needs a person.
Connect conversationsto what you sell.
Selltro CRM·FlowsBuild structured customer journeys and connect product/catalogue information where required — so conversations can move towards a sale.
See what'scoming next.
See planned CRM activity and relevant scheduled events in one calendar.
Selltro CRM·CalendarRamadan Repeat Offer — scheduled
15 May
Deep Cleaning — Ainaa S.
12 May · 2:00 PM
VIP Early Access — scheduled
18 May
Illustrative examples.
Scheduled broadcasts and bookings appear together — your team sees the week's customer activity at a glance.
Know what yourWhatsApp usage costs.
Selltro CRM·CreditsCredit Balance
RM420
Transaction history
Credit balance, top-ups, usage by category and transaction history stay transparent inside Selltro. View current message pricing inside Selltro.
Know whether customerengagement is working.
Selltro CRM·DashboardTotal Customers
2,418
Contacted
342
Replied
96
Converted
38
Conversion Funnel
Messages by Category
One place to understand your customer engagement operation.
A customer database is uselessif nobody acts on it.
Without Selltro
- Ecommerce customer list
- Old spreadsheet database
- WhatsApp contacts
- Order history
- Manual follow-ups
- Separate staff inboxes
- No segmentation
- No lifecycle
With Selltro CRM
Every order makesyour CRM smarter.
Orders · Products · Customers
Customer History · Segments · WhatsApp · Follow-up · AI Agent
Hub manages the transaction. CRM manages what happens after it.
Explore Selltro HubTurn one sale intoa customer relationship.
Every stage feeds the next — and every repeat order makes the next action clearer. This is the loop your customer base runs on.
The next action feeds back into the loop.
One customer.One history. Better context.
Orders, spend, lifecycle and labels stay attached to the person — so any conversation starts from the full picture.
Conceptual presentation of data already stored in Selltro CRM.
Nadia
Customer
Orders
8
Total Spend
RM1,420
Lifecycle
Active
Last Contacted
12 days ago
CRM becomes useful when someoneknows what to do next.
New Customer
Send onboarding / order communication.
Recent Buyer
Continue post-delivery engagement.
Repeat Customer
Create a targeted customer segment.
High Value Customer
Treat differently from the rest of the database.
Inactive Customer
Consider a reactivation campaign.
Usage examples only.
Selltro AI CRM
You may already have your next sale.
Upload your existing customer database and let Selltro show you the opportunities hiding inside it.
Find Revenue in Your DatabaseOne customer platform.One repeatable system.
Customer Database
Keep customer information and activity together.
Segments
Create usable customer audiences.
WhatsApp Official
Connect your official business number.
Live Chat
Manage conversations with customer context.
Templates
Manage reusable WhatsApp templates.
Broadcast
Run campaigns to selected audiences.
Sequences
Automate event and scheduled follow-ups.
AI Agent
Configure an AI assistant around your business.
Flows
Build structured customer journeys.
Calendar
See scheduled CRM activity.
Credits
Track WhatsApp messaging usage.
Your next sale may already be in your database.
Turn customer history, WhatsApp conversations and follow-ups into a system your team can actually use.
Book a Demo