Customer Story
Ejen Plus
From WhatsApp lead to property closing.
CRMAI AssistantCustomer MatchingPipelineFollow-up
CRM / Property / AI Workflow
Read the story ↓
The Challenge
Property negotiators spend much of their day moving between customer conversations, property listings, follow-ups, viewing appointments and notes. Lead information was scattered across conversations, listings and manual follow-up.
The Setup
How Selltro fitsinto the operation.
LeadCustomerProperty MatchViewingPipelineFollow-upAI Assistance
Capture Lead
Understand Requirement
Match Property
Shortlist
Schedule Viewing
Follow Up
Move Through Pipeline
What Changed
What changedafter Selltro.
Before
Property leads lived inside conversations.
After
The lead becomes part of a structured CRM journey.
Before
Notes and follow-up were manual and scattered.
After
AI assists with summaries, matching and message preparation.
Customer conversations become part of a structured sales process instead of isolated chat threads.
Products used by Ejen Plus